AthLife Performance Corp - Terms of Service
Effective Date: Nov 1, 2024
Welcome to AthLife Performance Corp’s Website and App (collectively, the "Platforms"). These Terms of Service ("Terms") govern your access to and use of the Platforms, including any content, services, or products provided by AthLife Performance Corp ("we," "us," or "our"). By accessing or using our Website, App, or services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Platforms.
1. Acceptance of Terms
By accessing or using the Platforms (including the Website and AthLife App), you accept and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms. If you are using the Platforms on behalf of a business or entity, you represent that you have the authority to bind such entity to these Terms.
2. Changes to Terms
We reserve the right to modify, add, or remove any clause in these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Platforms after such changes signifies your acceptance of the updated Terms.
3. Use of the Platforms
The Platforms are intended for lawful purposes only. You agree not to:
- Use the Platforms for any fraudulent, unlawful, or harmful activities.
- Attempt to access any unauthorized areas of the Platforms.
- Interfere with the security of the Platforms or misuse its content.
- Post or transmit any content that is defamatory, harassing, or otherwise inappropriate.
4. AthLife App Usage
In addition to using the Website, you may also use the AthLife App to manage your membership, book classes, purchase class packs, and access our services. The following additional terms apply to the use of the AthLife App:
- The App may require permissions to access certain features of your mobile device (such as location or notifications). By installing and using the App, you consent to these permissions.
- The App is provided "as is" and we do not guarantee that it will always be available, error-free, or compatible with your device.
- You are responsible for any mobile data charges that may apply when using the AthLife App.
5. Intellectual Property
All content on the Platforms, including text, images, videos, logos, and graphics, is owned by or licensed to AthLife Performance Corp and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, and revocable license to access and use the content for personal, non-commercial purposes. You may not copy, modify, distribute, or exploit any content without our prior written consent.
6. User-Generated Content
If you submit any content to the Platforms, including comments, reviews, or other user-generated materials ("User Content"), you grant AthLife Performance Corp a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute such User Content in any media. You are solely responsible for any User Content you submit and represent that you own or have the rights to submit such content.
7. Social Media and Marketing Content
By participating in any AthLife classes, events, or services, you consent to being photographed, filmed, or otherwise recorded. You agree that AthLife Performance Corp may use your image, likeness, and participation in our marketing materials, including social media, website content, outdoor advertisements, and other promotional materials.
8. Payment Collection
All payment transactions for services and products on our Platforms are processed through a third-party payment gateway system approved by the Government of the Republic of the Philippines. In the event of any payment disputes or errors, these will be managed by the third-party payment gateway system. AthLife Performance Corp will assist in resolving disputes to the best of its availability, but the ultimate responsibility lies with the payment gateway.
9. Refunds and Cancellation Policy
- Refunds are available only for class packs and memberships, excluding any merchandise or items purchased online or through the App.
- Refund requests must be submitted in writing at least 30 days prior to the cancellation date.
- Refunds will be processed using the same method of payment and will never be issued in cash.
- Refunds will not be provided for missed or late classes due to the user’s actions.
10. Freezing of Class Packs or Memberships
- Freezing your class packs or membership due to injury requires a valid doctor's letter.
- Freezing for any other reason must be requested in writing 30 days prior to the desired freeze date and is subject to approval.
11. Class Cancellations
To cancel a scheduled class, you must do so at least 8 hours prior to the class start time. Failure to cancel within this window will result in the class being deducted from your account with no refund provided.
12. Late Arrival to Classes
Members who arrive more than 5 minutes late to a scheduled class will not be allowed to participate. Since our classes are high-intensity and warm-ups are critical for safety, missing the warm-up will result in exclusion from the class. No refunds or credits will be provided for missed classes due to late arrival.
13. Lost or Damaged Personal Property
AthLife Performance Corp provides lockers to store your personal belongings during classes, and CCTV surveillance in common areas for security purposes. However, we are not responsible for any loss, theft, damage, or destruction of personal property in our studio or at any AthLife event. You agree to use the lockers and facilities at your own risk.
14. Products and Services
AthLife Performance Corp offers various products and services, including class packs, memberships, and retail items, available through the Website and App. All sales are subject to the refund and cancellation policies described in these Terms. We reserve the right to modify prices without prior notice.
15. Disclaimers and Limitation of Liability
The Platforms and all services offered by AthLife Performance Corp are provided "as is" without any warranties, express or implied. We do not guarantee that the content or services will be accurate, reliable, or error-free.
Participation in any fitness activities carries inherent risks. You agree to release AthLife Performance Corp from any liability for injuries, health complications, or damages arising from your use of our services or Platforms.
AthLife Performance Corp is not liable for any indirect, incidental, or consequential damages arising from your use of the Platforms or participation in our services.
16. Health and Safety Disclaimer
By using our services, you confirm that you are in good physical condition and have consulted a physician if necessary. AthLife Performance Corp is not responsible for any injuries or health issues that arise from participation in our classes, events, or services.
At AthLife Performance, we prioritize the safety, comfort, and well-being of our members throughout their training experience. Our experienced trainers may offer hands-on adjustments during classes to help members improve form, prevent injury, and maximize performance. These adjustments are always optional and are performed with care and respect for each individual’s boundaries. We encourage open communication between trainers and members; if at any time you prefer not to receive hands-on adjustments, you are encouraged to inform the trainer, and alternative guidance will be provided. By participating in our HIIT classes and events, members acknowledge and consent to the possibility of receiving hands-on adjustments, understanding that they are offered with the intention of enhancing the overall fitness experience.
By signing up for and/or attending classes, events, activities, and other programs, and using the premises, facilities, and equipment (individually and/or collectively, the "Classes and Facilities") of AthLife Performance, you hereby acknowledge, on behalf of yourself, your heirs, personal representatives, and/or assigns, that there are inherent risks and dangers associated with participating in high-intensity interval training (HIIT) and fitness activities. You acknowledge that some of these risks cannot be eliminated, regardless of the care taken to avoid injuries, and that AthLife Performance and its team will not be liable for any injury or damage that may arise from your participation.
Furthermore, if in the professional judgment of AthLife Performance staff, your participation or use of the Classes, Events and Facilities presents a physical risk to yourself or others, we reserve the right to deny you access to our Classes, Events and Facilities.
17. Indemnification
You agree to indemnify and hold harmless AthLife Performance Corp and its employees, officers, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of the Platforms, submission of User Content, or violation of these Terms.
18. Dispute Resolution & Arbitration
If any dispute arises between you and AthLife Performance Corp related to these Terms or the use of our services, both parties agree to attempt to resolve the issue amicably. If a resolution cannot be reached within 30 days, the dispute will be referred to binding arbitration. The arbitrator’s decision will be final and binding.
19. Governing Law and Venue
These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be resolved exclusively in the courts of Manila, and both parties consent to the jurisdiction of these courts.
20. Data Security and Privacy
While we take reasonable precautions to protect your personal data, we cannot guarantee that unauthorized access will never occur. You are responsible for keeping your login credentials secure. For more details, please review our Privacy Policy.
21. No Unlawful or Prohibited Use
You agree not to use the Platforms for any unlawful or prohibited activities. This includes violating local, national, or international laws or interfering with the operation of the Platforms in any way.
22. Contact Information
For any questions or concerns regarding these Terms or the Platforms, please contact us via email or in person at:
AthLife Performance Corp
Unit 1001, One Global Place
5th Ave, Cor 25th St,
Bonifacio Global City, Taguig City
