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TERMS OF SERVICE

ATHLIFE PERFORMANCE CORP - Terms of Service
Effective Date: Aug 1, 2025
 
Welcome to AthLife Performance Corp's Website and App (collectively, the "Platforms"). These Terms of Service ("Terms") govern your access to and use of the Platforms, including any content, services, or products provided by AthLife Performance Corp ("we," "us," or "our"). By accessing or using our Website, App, or services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Platforms.
 
1. Acceptance of Terms
By accessing or using the Platforms (including the Website and AthLife App), you accept and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms. If you are using the Platforms on behalf of a business or entity, you represent that you have the authority to bind such entity to these Terms.
 
2. Changes to Terms
We reserve the right to modify, add, or remove any clause in these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Platforms after such changes signifies your acceptance of the updated Terms.
 
3. Use of the Platforms
The Platforms are intended for lawful purposes only. You agree not to:
  1. Use the Platforms for any fraudulent, unlawful, or harmful activities.
  2. Attempt to access any unauthorized areas of the Platforms.
  3. Interfere with the security of the Platforms or misuse its content.
  4. Post or transmit any content that is defamatory, harassing, or otherwise inappropriate.
 
4. AthLife App Usage
In addition to using the Website, you may also use the AthLife App to manage your membership, book classes, purchase class packs, and access our services. The following additional terms apply to the use of the AthLife App:
  1. The App may require permissions to access certain features of your mobile device (such as location or notifications). By installing and using the App, you consent to these permissions.
  2. The App is provided "as is" and we do not guarantee that it will always be available, error-free, or compatible with your device.
  3. You are responsible for any mobile data charges that may apply when using the AthLife App.
 
5. Intellectual Property
All content on the Platforms, including text, images, videos, logos, and graphics, is owned by or licensed to AthLife Performance Corp and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, and revocable license to access and use the content for personal, non-commercial purposes. You may not copy, modify, distribute, or exploit any content without our prior written consent.
 
6. User-Generated Content
If you submit any content to the Platforms or any AthLife Performance Corp social media platform, including comments, reviews, or other user-generated materials ("User Content"), you grant AthLife Performance Corp a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute such User Content in any media. You are solely responsible for any User Content you submit and represent that you own or have the rights to submit such content.
 
7. Social Media and Marketing Content
By participating in any AthLife classes, events, or services, you consent to being photographed, filmed, or otherwise recorded. AthLife reserves the right to use any image, video, or recording of you for marketing and promotional purposes across platforms without prior approval.
To respect the privacy of our members, personal filming or photography during classes is strongly discouraged and subject to prior written approval by AthLife Performance Corp.
 
8. Payment Collection
All payment transactions for services and products on our Platforms are processed through a third-party payment gateway system approved by the Government of the Republic of the Philippines. In the event of any payment disputes or errors, these will be managed by the third-party payment gateway system. AthLife Performance Corp will assist in resolving disputes to the best of its availability, but the ultimate responsibility lies with the payment gateway.
 
9. Auto-Renewal Policy
Members on recurring plans are automatically renewed unless we receive written notice via email to cancel before the renewal date based on the memberships selected. AthLife reserves the right to renew your membership automatically using your most recent payment method on file.
 
10. Refunds and Cancellation Policy
  1. Refunds are available only for class packs and memberships, and exclude all merchandise or retail items purchased through the Website or App.
  2. Refunds are not guaranteed and are granted strictly on a case-by-case basis, subject to management approval.
  3. No refunds will be granted for credits or memberships that have been partially or fully used, regardless of reason.
  4. Absolutely no refunds will be issued for any packages or memberships purchased during promotional periods or special offers.
  5. Cancellation requests will only be considered in the following cases:
    1. Medical grounds, accompanied by a formal doctor's letter.
    2. Diplomatic or work relocation, with sufficient written documentation.
    3. All cancellation requests must be supported by verifiable documentation, and AthLife reserves the right to reject any request without sufficient proof.
  6. Refunds, if approved, will be issued only through the original method of payment. Cash refunds are strictly not permitted under any circumstance.
  7. No refunds or make-up credits will be granted for missed, unattended, or late arrivals to classes for any reason, including scheduling conflicts, illness, or personal obligations.
 
11. Freezing of Memberships
  1. Only All Access Passes are eligible for freezing.
  2. Members may request a freeze of up to 21 days (based on their package).
  3. Freezing due to injury requires a valid doctor's letter.
  4. Freezing for personal reasons must be requested in writing and is subject to management approval.
 
12. Class Cancellations
To cancel a scheduled class, you must do so at least 8 hours prior to the class start time. Failure to cancel within this window will result in the class being deducted from your account with no refund provided.
AthLife Performance Corp reserves the right to cancel any scheduled class in the event of circumstances beyond its control, including but not limited to acts of God, natural disasters, power outages, severe weather, public health concerns, or any situation that may compromise the safety of members and staff. In such cases, the cancelled class will be credited back to the member's account and may be rebooked at a later date.
 
13. Late Arrival to Classes
Members who arrive more than 5 minutes late to a scheduled class will not be allowed to participate. Due to the intensity and safety protocols of our programming, completing the warm-up is mandatory. No refunds or credits will be provided for missed classes due to late arrival.
 
14. Lost or Damaged Personal Property
AthLife Performance Corp provides lockers and CCTV surveillance in common areas. However, we are not responsible for loss, theft, damage, or destruction of personal property in the studio or at any AthLife event. Use of lockers and facilities is at your own risk.
 
15. Products and Services
AthLife Performance Corp offers various services including class packs, memberships, and retail items. All sales are subject to these Terms and our refund policies. We reserve the right to modify prices or product availability at any time.
 
16. Disclaimers and Limitation of Liability
Our Platforms and services are provided “as is,” without warranties of any kind. We do not guarantee uninterrupted service or error-free content.
AthLife services and facilities are strictly for individuals aged 18 and above. Any minor found using the facility is deemed to have accessed it under fraudulent misrepresentation, and AthLife Performance Corp assumes no liability for any resulting consequences.
 
17. Health and Safety Disclaimer
Participation in our classes carries inherent physical risk. By participating in our services, you confirm that you are physically fit and have consulted a medical professional. By signing up, you release AthLife Performance Corp from any liability for injuries, health conditions, or damages that result from use of our services.
We are not liable for indirect, incidental, or consequential damages under any circumstances.
Our coaches may use hands-on adjustments to support performance and prevent injury. These are always optional and respectful. You may decline at any time.
AthLife reserves the right to restrict access to classes or events if participation is deemed unsafe for the individual or others.
 
18. Indemnification
You agree to indemnify and hold harmless AthLife Performance Corp and its team from any claims, liabilities, or expenses arising from your use of the Platforms, submission of content, or breach of these Terms.
 
19. Dispute Resolution & Arbitration
All disputes must first be resolved through good-faith negotiation. If unresolved within 30 days, the matter will be referred to binding arbitration. The arbitrator's decision is final.
 
20. Governing Law and Venue
These Terms are governed by Philippine law. Any legal proceedings will be held exclusively in the Singapore International Arbitration Centre (SIAC) to ensure a fair outcome.
 
21. Data Security and Privacy
We take reasonable measures to protect your data, but cannot guarantee against unauthorized access. You are responsible for keeping your account credentials secure.
For more details, please refer to our Privacy Policy.
 
22. No Unlawful or Prohibited Use
You agree not to use the Platforms or any AthLife services for unlawful purposes or to violate any applicable laws.
 
23. Contact Information
For questions or concerns, contact us at:
AthLife Performance Corp
Unit 1001, One Global Place
5th Ave, Cor 25th St,
Bonifacio Global City, Taguig City
Email: hello@athlifeperformance.com
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